Contacts

Do you have any questions?

Find the answers in the Frequently Asked Questions or refer to our Contact Center every day from 08:00 am to 04:00 pm (other than holidays) in a manner most suitable to you:

Contact Center

tel: + 389 2 15 050
Adress: str. Orce Nikolov NO.54, 1000 Skopje
e-mail: contact@sparkasse.mk

Customer care – payment cards (24/7)

Tel.: + 389 2 15 050

Information Center

Tel: + 389 2 15 050
Adress: st. Orce Nikolov No. 54, 1000 Skopje
e-mail: contact@sparkasse.mk

MB Cabinet

Tel.: + 389 2 3200 501
e-mail: contact@sparkasse.mk

Marketing & Communication Department

+ 389 2 3200 531
e-mail: marketing@sparkasse.mk

Retail Management Division

Тел.: + 389 2 3200 613
e-mail: nasinfo@sparkasse.mk

Multi Channel Support Unit

Tel.: + 389 2 3200 637
+ 389 2 3200 717
e-mail: cards@sparkasse.mk

E-banking

Tel:
+ 389 46 261 000 (for business clients )
+ 389 2 15 050   (for private clients )
e-mail: netbanking@sparkasse.mk (for private clients )
corporatenetbanking@sparkasse.mk (for business clients)

Corporate Management Division

Tel.: + 389 2 3200 600
e-mail: corporate@sparkasse.mk

Treasury Division

Tel.: + 389 2 3200 125
e-mail: treasury@sparkasse.mk

Risk Management Division

Tel: + 389 2 3200 527
e-mail: contact@sparkasse.mk

Finance Division

Tel.: + 389 2 3200 523
e-mail: finansii@sparkasse.mk

HR Department

Tel.: + 389 2 3200 593
e-mail: hr@sparkasse.mk

Property & Safety Management Department

Tel.: + 389 2 3200 610
e-mail: suib@sparkasse.mk

Legal Department

Tel.: + 389 2 3200 536
e-mail: pravna@sparkasse.mk

Organization and IT Division

Тел.: + 389 2 3200 674
e-mail: it@sparkasse.mk

Processing Division

Service Processing Center

Tel.: + 389 2 3167 169
e-mail: procesinghelpdesk@sparkasse.mk

International Payment Operations

Tel.: + 389 2 3167 104
+ 389 2 3167 110
e-mail: devizno@sparkasse.mk

Foreign Currency Payments

Tel.: + 389 2 3167 106
+ 389 2 3167 105
e-mail: doznakirezim@sparkasse.mk

Foreign Exchange Inflows

Tel.: +389 2 3167 109 (физички лица)
+389 2 3167 108 (правни лица)
e-mail: prilivirezim@sparkasse.mk

Domestic Payment Operations

Tel.: + 389 2 3167 113
+389 2 3167 115
e-mail: vplpinfo@sparkasse.mk

Complaints, compliments, suggestions

Tel.: + 389 2 3200 531
+ 389 2 3200 715
e-mail: poplaki@sparkasse.mk
pofalbi@sparkasse.mk