We want to hear your opinion.
We want to know what you expect from us.
We want to improve!

We are here for you and your opinion, experience, comments, proposals and praises, which will enable us to develop in the right direction and be better. We as your bank always want you to feel comfortable with us and provide you the service as you wish.

To achieve this, please let us know what you like and think that can be even better.  Now is the right time to contact us. We expect you!

Chose the way you want to send us your proposals and kompliments.

Online form

Complete the online form and send it to us


Send us an e-mail on



Contact us on
02 15 050 

In writing

on the following adress:
Sparkasse Bank Makedonija AD Skopje
Responsible person for complaints
Vasil Iljoski 14 1000 Skopje

If you want to express your dissatisfaction and to write a complaint please make it on the following link, because it will be considered with special attention.